JETPRIME Lounge

Experience:

• Gourmet Food.
• Selection of Finest Wines, Whiskey, and Champagne.
• Private Area for Ultimate Relaxation and Intimacy.
• Premium Entertainment Options.
• Exclusive duty-free product showcase.
• State-of-the-art business centre.
• Complimentary high-speed Wi-Fi.
• Library.
• Thoughtfully equipped baby changing station.
• Shower room.
• Effortless check-in and check-out processes.
• Seamless luggage handling.
• Efficient immigration and customs clearance.

Unwind in unparalleled comfort and seamless efficiency at Jet Prime Business Aviation Lounge. Designed with the discerning traveller in mind, our inviting lounge caters to both private jet and commercial airline passengers. Whether you’re embarking on a family vacation, a business trip, or a combination of both, we provide a tranquil oasis to ensure a stress-free travel experience.

CHILD POLICY:

• Less than 06 years: Free of Charge.
• 6-11 years: Teen Rate.
• Above 12 years: Adult Rate.

 

HOUSE RULES: 

• All vouchers must be presented to the front desk on arrival.
• No-shows will be charged total rate; no refunds but rescheduling or re-booking is allowed subject to availability.
• Cancellation less than 24 hours prior to arrival or departure time as well as No Show’ will bear 100% cancellation fees.
• Reservations: Once booking is made, change of date is possible if same is done 24 hours prior to arrival or departure time.
• A valid Passport should be presented upon check-in.​​​ Failure to do so will result in being charged the current public rate.
• Rates are applicable for Individual clients only (Not applicable to any group type reservations).

TERMS & CONDITIONS:

• No coolbox and outside food allowed. 
• Reservations: Dates cannot be changed once booked; valid only for day(s) purchased.
• A valid Passport should be presented upon check-in. Failure to do so will result in being charged the current public rate.
• Rates are applicable for Individual clients only (Not applicable to any group type reservations).
• Not applicable to other Supplements, Transfers and Extras. 
• Upon receipt of the booking voucher, the client is responsible for reviewing all details and acknowledging acceptance of the contents. Any discrepancies must be reported promptly. Ticketbox.mu shall not be held liable for issues arising from failure to review the voucher.
• Age Requirement: If you fail to declare your child or book for the wrong age group, you will be required to pay a supplement on arrival.
• A copy of Child birth certificate must be presented upon arrival.
• Supplier is solely responsible to the purchaser for the care and quality of the advertised goods and services.
• Price may vary between days, months, and seasons (See Calendar for price for specific date).
• No compensation of any kind shall be offered for non-consumed items.
• All bills must be signed by guests to simplify the control/billing processes.
• Cancellation policy: We abide by property terms & conditions / policies. In case of refund, see Refund policy.
• Refund Policy: Ticketbox.mu will charge an admin fee of 20%. Refunds are processed within 5 to 15 working days.
• To Credit Card/ Debit Card customers: You are not allowed to apply for a charge back if the company has agreed to refund you. 
• In case of No-Shows, the total rate will be charged; No refunds, rescheduling, or re-booking will be possible.
• Ticketbox reserves the right to release bookings without prior notice if full payment is not received on time. This also applies if availability could not be obtained from the requested hotel, if the correct tariff was not applied, or if last minute Stop Sales were applied by the requested hotel but were available on the Ticketbox platform. In such cases, clients may be required to pay the difference or request a refund. Refunds are processed within 5 to 15 working days.
• All prices on Ticketbox.mu are inclusive of VAT. 
• For any additional information, kindly call our hotline at 214 6464.

LOCKDOWN & CYCLONE PROTOCOL:

• If your booking falls within a Lockdown period, Government restriction, or Cyclone Class 2+ Protocol, the hotel or supplier will inform whether your reservation is postponed or cancelled.
• If postponed, we will provide the next available dates.
• If cancelled, you will receive a credit note from Ticketbox.mu, redeemable for future bookings.